Raybit Technologies Private Limited
Effective Date: 20-10-2024

At Raybit Technologies Private Limited, we strive to provide high-quality software development and consultation services. However, we understand that circumstances may arise that require our customers to request a refund or cancel a service. This policy outlines our terms for refunds and cancellations to ensure a clear and fair process for all parties involved.

Refund Policy

  1. Eligibility for Refunds
    Customers may apply for a refund within 7 days of the payment date. Refund requests received after this period will not be eligible for consideration.
  2. Refund Request Process
    To request a refund, customers must send an email to our support team at support@codetemple.net. The request should include:
    • The reason for the refund
    • Relevant project details (e.g., project name, invoice number)
    • A copy of the payment receipt
  3. Review and Approval
    Once we receive the refund request, our team will review it and may contact the customer for further information if necessary. We aim to process all refund requests within 14 business days after receipt of the request.
  4. Refund Method
    Approved refunds will be processed using the original payment method. Depending on the payment provider, it may take additional time for the refund to reflect in the customer’s account.

Cancellation Policy

  1. Cancellation Requests
    Customers may request to cancel a service at any time; however, we encourage cancellation requests to be raised as soon as possible and within 24 hours of the payment date to minimize any charges incurred.
  2. Cancellation Request Process
    To initiate a cancellation, customers must send an email to support@codetemple.net with the following details:
    • The request for cancellation
    • Relevant project details (e.g., project name, invoice number)
  3. Cancellation Confirmation
    Upon receiving a cancellation request, our team will review it and confirm the cancellation via email. If the cancellation occurs after project work has begun, charges for the work completed up to that point may apply.

Changes to This Policy

Raybit Technologies Private Limited reserves the right to modify this Refunds and Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage our customers to review this policy periodically for any updates.

Contact Us

For any questions or concerns regarding our Refunds and Cancellation Policy, please contact us at:

Email: support@codetemple.net
Phone: +91 6005 286335
Address: 174, Rajbagh Srinagar 190008

Thank you for choosing Raybit Technologies Private Limited. We appreciate your business and look forward to serving you.